Contact Us

General Inquiries

To help you on general inquiries, at the bottom of every page you can find links to these pages "FAQs", "Shipping", "Payments", "Availability", "Orders", "Refund Policy", "Guarantee", "About Us", "Taxes - Currency", "Privacy", "General Terms".


Question regarding a web site product

Please read carefully product description, and the "Questions & Answers".
Most of the questions have already an answer.
If you you don't find your answer, please don't send us an email, Use "Questions & Answers" section, (this section is in every product's page), your question and our answer will improve product description and help other customers.


Question regarding a processed order

Log in your "MyCarpiMoto", your order is updated every day with complete informations.
For any other questions regarding a running order mail to sales@carpimoto.com typing your order number in the subject.



For any other information please mail to info@carpimoto.com


Or call our help desk +39 010 8309073


Our call center opening hours are: Monday through Friday 10:00 to 13:00 and 14:00 to 16:00 Central European Time

Come and visit us [map]



Carpi Moto s.r.l.
via Pedullà, 75 - 16165 Genova - Italy
phone: +39 010-830-9073 -  fax: +39 010-830-9125
V.A.T. Number: 01386060998; REA Genova n°405685